My career up to this point felt like a prolonged honeymoon. However, like actual honeymoons, this euphoric period didn’t last forever. My successes to date gave me the confidence to set up my own business – a small sales and marketing operation comprising 11 personnel, which sold telecom products in a large yet underserved market. There were very few competitors in this space, which allowed us to grow exponentially and establish ourselves as one of the six licensed manufacturers and sellers in the country for this product (STD/ISD public call office machine, for those interested).
Business was booming! Like Icarus, my business partners and I wanted to reach even greater heights… but also like Icarus, this part of the story does not have a happy ending.
A few years after receiving our license to be a certified manufacturer/seller of these products, there was a change in government regime. The incoming government passed sweeping regulations that, in effect, rendered our product sales riddled with bureaucratic red tape. This was a gut punch felt across the business, as at the time, we had expanded to 27 locations and had a staff/dealer contingent of approximately 170 personnel.
Following the legislative change, our income was reduced to low-margin service contracts. We had inventory that we physically could not move. Prior to the legislative changes, we were in the process of setting up a factory to meet existing demand, which dried up overnight and left us with a huge bill for existing capital costs.
These were dark days.
My professional struggles were compounded further by the fact that I had to take care of a young family. My wife had quit her job around the time our son was born – this coincided with my business doing very well, so we didn’t need the second income. However, when it all came crashing down, we certainly felt the pinch (to put it politely). Some of you reading this may relate intimately with this part of the story, and can empathise the insurmountable weight of failure. What is an even harder task is trying to pick up the pieces and start again, which after many painstaking moments, is what I eventually did.